I am sure all of us have heard about HCD.
Human-centered design (HCD) is an approach to creating solutions for problems and opportunities through a focus on the needs, contexts, behaviors, and emotions of the people that the solutions will serve.
HCB: The book which is focus about to creating solutions for problems and opportunities through a focus on the needs, contexts, behaviors, and emotions of the people that the solutions will serve.
That is all about Human Centered Book (HCB)!
What I have worked out in this book is building by utilizing and observe the thoughts, actions, and experiences of people within the organization and create empathy which is a deep understanding of how and why people behave as they do. From this, I have generated potential solutions and select those that have the most value and best-fit people’s lives.
In order to create effective solutions, I had to look at and interpret the challenges and opportunities that real people come across in their duty.
I have asked numerous questions
Who: who are the various “actors” or people involved, as well as any systems or other actor-like influencers that take in information and perform some kind of action based on it.
What: what do they do? What actions do they take or decisions too they make?
When: when do these actions/decisions happen? What triggers them?
Where: where do these things take place?
Why: what leads people to make the decisions or take the actions they do? How are they processing information? How are emotions affecting things? What goals or objectives do they have?
How: how do they go about taking their actions? what tools do they use?
Followed this model
All these applied and outcomes is this book, the book is all about People (The Agilist’s guidebook)
You may glance into the chapters..... 5 chapters are listed here
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